F.A.Q.

How can I buy a Prowl Box?

Prowl currently is only B2B, in other words, we are only business to business. We sell to businesses, as of now we are not selling to the general public. If you're interested in buying one and you're a business, please contact our sales department and we will be sure to get you one as soon as possible. (2 days if you're based in San Francisco and 5 days if you're out of state).

Contact Sales!


What are the costs?

The box itself is $399, that you plug in to your existing WLAN infrastructure. Once you have purchased the Box, there is a recurring fee of $150/month to receive and maintain the Prowl services, this includes patches we push.

What do I get for $150 a month?

You get top notch WiFi security, and insights on your customers. It's where transparency meets security. If you don't like our service, please send the box back in working condition, and we will refund you your past 2 months of service and half of the box price.

Troubleshooting?

On the Documentation page, we have tons of guides on how to restart a Prowlbox, but if that doesn't work - we will send one of our technicians out to your venue personally, and get to the bottom of it. No charge.

Do I really need a Prowl Box?

Vulnerabilities are found every day with firmware and networks. For example try and download Wireshark, find some tutorials, and look at how much information is flowing through the air. On some occasions if you're at a venue and connected to their WiFi enter in your URL bar "192.168.1.1" in the browser of your choosing on your phone or laptop and you can see every person's name connected to that network (the device name) and you will even see yourself, so if you want to have a business that's WiFi secure, you'll definitely need a Prowl Box.